Downloads

Updated 28 Jun 2024

White Paper

Pay Now Save Later IDC Whitepaper

The Business Case For Rugged Devices

Updated 02 Jan 2024

Downloads

PT-MZ16K Series Business Scene Photos Projector Lecuture High-res

Business Scene Photos: PT-MZ16K/MZ13K/MZ10K

Updated 07 Aug 2023

Operating Instructions

User Manual KX-VC1600/1300 (Software File Version 4.2 or later)

English

Updated 02 Jun 2023

Operating Instructions

WV-S2552L etc. New Functions and addendum for version 1.50 or later (English)

Applicable version: V1.50 or later

Updated 02 Jun 2023

Operating Instructions

WV-X4173 etc. New Functions and addendum for version 1.50 or later (English)

Applicable version: V1.50 or later

Updated 08 Feb 2023

Firmware

WV-S4550L, S4150 Firmware

NTSC/PAL   How to upgrade firmware in 2 steps.   (Click here for detail)In case of firmware updating from 1.xx(or earlier) to 4.10(or later), you have to upgrade version 4.00 once, then upgrade 4.10 (or later).

Updated 08 Feb 2023

Software

Alarm sensitivity switching batch file

Alarm sensitivity switching batch file for WV-ASF950 version 4.00 or later In version 4.00 or later, false alarm may increase when both registered face and detected face are with face mask.  In this case, we recommend changing the [Alarm sensitivity] from 1.04 to 1.12 manually or using this batch file.For details, refer to "4. Adjust alarm sensitivity" in ASF950 Update procedure from V3_xx to V4.xx.

Updated 08 Feb 2023

Software

WV-ASF950 Software Upgrade Tool (Upgrade Tool from V3.xx_to_V4.01)

Notes before Installing:- You cannot upgrade WV-ASF950 version 1.xx or 2.xx directly to 4.xx. For version 1.xx or 2.xx, upgrade to 3.20 using “UpdateTool_for_ASF950_V1_V2_to_V3_20.zip” and then upgrade to 4.xx using this software. - Contig (defragmentation utility) needs to be installed for WV-ASF950 Version 2.31 or later. (Click here for the detail on Contig Installation) - About graphics cardThe driver version of graphics card needs to be 471.68 or later for WV-ASF950 version 4.00 or later. Download and install the driver software from the website of video card manufacturer or NVIDIA. (Click here to go to NVIDIA Website) - Caution for Windows updateWhen updating the Windows OS after installing this software, be sure to follow the instructions in "Procedure for Windows Update". If you execute Windows Update without following this procedure, there may be a problem with the operation of WV-ASF950.- Alarm sensitivity switching batch file for version 4.00 or laterIn version 4.00 or later, false alarm may increase when both registered face and detected face are with face mask.  In this case, we recommend changing the [Alarm sensitivity] from 1.04 to 1.12 manually or using this batch file (Click here to download)For details, refer to "4. Adjust alarm sensitivity" in ASF950 Update procedure from V3_xx to V4.xx. - Setting changes needed to reduce process load for WV-ASF950 and WV-ASM300 in the face recognition system  (Click here for the explanation and procedures)   (Click here to go to the tool for WV-ASM300 older than V2.30) - Due to the file size, it may take a long time to download and unzip the file.

Updated 08 Feb 2023

Software

WV-ASF950 Software

Notes before Installing:- Contig (defragmentation utility) needs to be installed for WV-ASF950 Version 2.31 or later. (Click here for the detail on Contig Installation) - About graphics cardThe driver version of graphics card needs to be 471.68 or later for WV-ASF950 version 4.00 or later. Download and install the driver software from the website of video card manufacturer or NVIDIA. (Click here to go to NVIDIA Website) - Caution for Windows updateWhen updating the Windows OS after installing this software, be sure to follow the instructions in "Procedure for Windows Update". If you execute Windows Update without following this procedure, there may be a problem with the operation of WV-ASF950.- Alarm sensitivity switching batch file for version 4.00 or later In version 4.00 or later, false alarm may increase when both registered face and detected face are with face mask.  In this case, we recommend changing the [Alarm sensitivity] from 1.04 to 1.12 manually or using this batch file (Click here to download)For details, refer to "4. Adjust alarm sensitivity" in ASF950 Update procedure from V3_xx to V4.xx. - Setting changes needed to reduce process load for WV-ASF950 and WV-ASM300 in the face recognition system  (Click here for the explanation and procedures)   (Click here to go to the tool for WV-ASM300 older than V2.30) - Due to the file size, it may take a long time to download and unzip the file. Previous Version File(V4.00)

Updated 08 Feb 2023

Software

i-PRO Active Guard Software for WV-ASM300

Notes before updating to version 1.5.1 or later:1. Update the Windows OS to the latest version, and then install or update i-PRO Active Guard.2. i-PRO Active Guard Plug-in for WV-ASM300 needs to be updated to version 1.5.1 or later3. The extension software AI People Detection and AI Vehicle Detection need to be updated to version 1.21 or later

Updated 08 Feb 2023

Software

i-PRO Active Guard Plug-in for WV-ASM300

Notes before updating to version 1.5.1 or later:- i-PRO Active Guard server needs to be updated to version 1.5.1 or later- The extension software AI People Detection and AI Vehicle Detection need to be updated to version 1.21 or laterNotes before upgrading to version 1.3.0:1.To upgrade this plug-in software from version 1.0.0 to 1.3.0 or later, uninstall 1.0.0 and then install the new version on a PC.   *Registration key and configuration data will be carried over to the new version. 2. Multi-AI server software (i-PRO Active Guard) needs to be upgraded to version 1.3.0 or later to be used with 1.3.0 of this plug-in software.  3. Required combination when both this plug-in software and Multi-AI server(i-PRO Active Guard) are installed on the same PC- When this plug-in software is version 1.0.0-> Multi-AI server(i-PRO Active Guard) needs to be version 1.3.0 - When this plug-in software is version 1.3.0 -> Multi-AI server(i-PRO Active Guard) needs to be version 1.3.1  

Updated 08 Feb 2023

Downloads

WV-ASF950 Software (Previous version V4.00)

Notes before Installing:- Contig (defragmentation utility) needs to be installed for WV-ASF950 Version 2.31 or later. (Click here for the detail on Contig Installation) - About graphics cardThe driver version of graphics card needs to be 471.68 or later for WV-ASF950 version 4.00 or later. Download and install the driver software from the website of video card manufacturer or NVIDIA. (Click here to go to NVIDIA Website) - Caution for Windows updateWhen updating the Windows OS after installing this software, be sure to follow the instructions in "Procedure for Windows Update". If you execute Windows Update without following this procedure, there may be a problem with the operation of WV-ASF950.- Alarm sensitivity switching batch file for version 4.00 or laterIn version 4.00 or later, false alarm may increase when both registered face and detected face are with face mask.  In this case, we recommend changing the [Alarm sensitivity] from 1.04 to 1.12 manually or using this batch file (Click here to download)For details, refer to "4. Adjust alarm sensitivity" in ASF950 Update procedure from V3_xx to V4.xx. - Setting changes needed to reduce process load for WV-ASF950 and WV-ASM300 in the face recognition system  (Click here for the explanation and procedures)   (Click here to go to the tool for WV-ASM300 older than V2.30) - Due to the file size, it may take a long time to download and unzip the file. Previous Version File(V3.20)

Updated 08 Feb 2023

Operating Instructions

WJ-NX200 New functions and addendum V4.50 or later

Updated 08 Feb 2023

Operating Instructions

WJ-NX300 New functions and addendum V4.50 or later

Updated 08 Feb 2023

Software

WV-ASF950 Software Upgrade Tool (Upgrade Tool from V1.0x_V2.xx_to_V3.xx)

Notes before Installing Version 2.31 or later:- Contig (defragmentation utility) needs to be installed for WV-ASF950 Version 2.31 or later. (Click here for the detail on Contig Installation) - NVIDIA Quadro P5000 needs to be upgraded to version 425.31 or later for WV-ASF950 version 2.10 or later. Download and install the driver software from the website of video card manufacturer or NVIDIA. (Click here to go to NVIDIA Website) - Caution for Windows updateWhen updating the Windows OS after installing this software, be sure to follow the instructions in "Procedure for Windows Update". If you execute Windows Update without following this procedure, there may be a problem with the operation of WV-ASF950. - Setting changes needed to reduce process load for WV-ASF950 and WV-ASM300 in the face recognition system  (Click here for the explanation and procedures)   (Click here to go to the tool for WV-ASM300 older than V2.30) Other notes:- Due to the file size, it may take a long time to start downloading after selecting the file. - Also, it may take a long time until unzipping of the file begins.

Updated 08 Feb 2023

Downloads

WV-ASF950 Software (Previous version V3.20)

Notes before Installing Version 2.31 or later:- Contig (defragmentation utility) needs to be installed for WV-ASF950 Version 2.31 or later. (Click here for the detail on Contig Installation) - NVIDIA Quadro P5000 needs to be upgraded to version 425.31 or later for WV-ASF950 version 2.10 or later. Download and install the driver software from the website of video card manufacturer or NVIDIA. (Click here to go to NVIDIA Website) - Caution for Windows updateWhen updating the Windows OS after installing this software, be sure to follow the instructions in "Procedure for Windows Update". If you execute Windows Update without following this procedure, there may be a problem with the operation of WV-ASF950. - Setting changes needed to reduce process load for WV-ASF950 and WV-ASM300 in the face recognition system  (Click here for the explanation and procedures)   (Click here to go to the tool for WV-ASM300 older than V2.30) Other notes:- Due to the file size, it may take a long time to start downloading after selecting the file. - Also, it may take a long time until unzipping of the file begins. 

Updated 08 Feb 2023

Software

i-PRO Active Guard Software

Notes before updating to version 1.5.1 or later:1. Update the Windows OS to the latest version, and then install or update i-PRO Active Guard.2. i-PRO Active Guard Plug-in for Genetec needs to be updated to version 1.5.1 or later3 i-PRO Active Guard Plug-in for Video Insight needs to be updated to version 1.5.1* or later (*To be released in the end of September, 2022)4. The extension software AI People Detection and AI Vehicle Detection need to be updated to version 1.21 or later

Updated 08 Feb 2023

Software

WV-ASF950 Software (Chinese)

Notes before Installing Version 2.31 or later:- Contig (defragmentation utility) needs to be installed for WV-ASF950 Version 2.31 or later. (Click here for the detail on Contig Installation) - NVIDIA Quadro P5000 needs to be upgraded to version 425.31 or later for WV-ASF950 version 2.10 or later. Download and install the driver software from the website of video card manufacturer or NVIDIA. (Click here to go to NVIDIA Website) - Caution for Windows updateWhen updating the Windows OS after installing this software, be sure to follow the instructions in "Procedure for Windows Update". If you execute Windows Update without following this procedure, there may be a problem with the operation of WV-ASF950. - Setting changes needed to reduce process load for WV-ASF950 and WV-ASM300 in the face recognition system  (Click here for the explanation and procedures)   (Click here to go to the tool for WV-ASM300 older than V2.30) Other notes:- Due to the file size, it may take a long time to start downloading after selecting the file. - Also, it may take a long time until unzipping of the file begins. Previous Version File(V2.32)

Updated 08 Feb 2023

Software

WV-ASF950 Software Upgrade Tool (Chinese) (Upgrade Tool from V3.xx_to_V3.xx)

Notes before Installing Version 2.31 or later:- Contig (defragmentation utility) needs to be installed for WV-ASF950 Version 2.31 or later. (Click here for the detail on Contig Installation) - NVIDIA Quadro P5000 needs to be upgraded to version 425.31 or later for WV-ASF950 version 2.10 or later. Download and install the driver software from the website of video card manufacturer or NVIDIA. (Click here to go to NVIDIA Website) - Caution for Windows updateWhen updating the Windows OS after installing this software, be sure to follow the instructions in "Procedure for Windows Update". If you execute Windows Update without following this procedure, there may be a problem with the operation of WV-ASF950. - Setting changes needed to reduce process load for WV-ASF950 and WV-ASM300 in the face recognition system  (Click here for the explanation and procedures)   (Click here to go to the tool for WV-ASM300 older than V2.30) Other notes:- Due to the file size, it may take a long time to start downloading after selecting the file. - Also, it may take a long time until unzipping of the file begins.

Updated 08 Feb 2023

Software

WV-XAE203W Software [Type1]

[Important notice]1. Refer to Installation conditions for applications on i-PRO Network Camera with AI Engine for the below information:- the ROM size and RAM size WV-XAE203W uses - The memory capacity each camera holds for extension software 2. The following cameras need to be upgraded to V1.30 or later for use with WV-XAE203W:WV-X1551LN, WV-X2551LN, WV-X2251L, WV-X1571LN, WV-X2571LN, and WV-X2271L3. The following cameras need to be upgraded to V1.11 or later for use with WV-XAE203W:WV-S1136, WV-S2136L, WV-S2236L, and WV-S2136

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