Panasonic Connect Asia Successfully Deployed the In-Airport Self Collection Locker Trial at Changi Airport, Terminal 2 Departure Hall
Panasonic Connect Asia Successfully Deployed the In-Airport Self Collection Locker Trial at Changi Airport, Terminal 2 Departure Hall
Enabling Self-Collection of Orders at iShopChangi and Positioning Changi Airport as an Airport at the Forefront of New Technology and Innovation
In-Airport Self Collection Locker at Changi Airport, Terminal 2 Departure Hall
Singapore, 21 April 2025 – Panasonic Connect Asia today announced the successful deployment of an In-Airport Self-Collection Locker Trial at Changi Airport, Terminal 2 Departure Hall, which began operation in February 2025.
About the Locker Trial
In October 2024, an “In-Airport Self-Collection Locker” trial project conducted by Changi Airport Group was awarded to Panasonic Connect Asia; a system which included design, development, installation, and maintenance. The locker trial started operation as planned in February 2025.
Customers can now collect their orders before their flight with the integration of both a passport reader and QR code technology into the Self-Collection Locker
Passport Authentication
Boarding Pass Authentication
Locker Management System
The locker is comprised of the company’s locker management system, which allows booking of lockers, and streamlining of storage and collection processes. Additionally, the system is integrated with a passport reader and QR code technology for seamless passport and boarding pass authentication. Through this technology and system, Panasonic Connect Asia aims to contribute to innovation and advancements, enhancing the travel experience at Changi Airport.
"The locker trial at iShopChangi is part of our ongoing efforts to provide innovative, advanced smart technologies that cater to the growing e-commerce trend, creating a more convenient and hassle-free experience at Changi Airport. Undoubtedly, the journey of this turnkey project, particularly in developing the In-Airport Self Collection Locker, has presented its challenges. "
Business Development and Marketing Manager
Panasonic Connect Asia
"The locker trial at iShopChangi is part of our ongoing efforts to provide innovative, advanced smart technologies that cater to the growing e-commerce trend, creating a more convenient and hassle-free experience at Changi Airport."
Project Manager
Panasonic Connect Asia
"It has provided valuable opportunities for us to push the boundaries of innovation, with the strong collaborative relationship with the customer playing a key role in our success. We look forward to the opportunity to continue working with the Changi Airport Group team as they embark on new innovations."
Business Development Manager
Panasonic Connect Asia
Highlights of the Trial
iShopChangi, Changi Airport’s official online shopping platform, provides travelers with a seamless and convenient shopping experience. Through the trial of the In-Airport Self Collection Locker, customers can enjoy the flexibility to collect their orders at any time. Travelers can easily retrieve their online purchases from accessible lockers. Once an order is deposited, the Locker Management System will notify customers via SMS or email when their items are ready for collection, offering them the convenience of picking up their orders at their preferred time.
Panasonic aims to continue developing more advanced autonomous solutions to resolve customers’ operational issues, and user experience and contribute to a sustainable society.
Media Contact
Central Marketing Team, Panasonic Connect Asia
Lim Cheng Long (chenglong.lim@sg.panasonic.com)
About Panasonic Connect
Panasonic Connect Co., Ltd. was established on April 1, 2022 as part of the Panasonic Group’s switch to a holding company structure. With roughly 28,500 employees worldwide and annual sales of JPY924.9 billion the company plays a central role in the growth of the Panasonic Group’s B2B solutions business and provides new value to its customers by combining advanced hardware, intelligent software solutions, and a wealth of knowledge in industrial engineering accumulated in its over 100-year history. The company’s purpose is to “Change Work, Advance Society, Connect to Tomorrow.” By driving innovation in the supply chain, public services, infrastructure, and entertainment sectors, Panasonic Connect aims to contribute to the realization of a sustainable society and to ensure well-being for all.
Learn more about Panasonic Connect: https://connect.panasonic.com
About Panasonic Connect Asia
Panasonic Connect Asia is a regional solution company of Panasonic Connect Co., Ltd, in charge of Southeast Asia. The company supplies products and services of Panasonic Connect, and various solutions to resolve customers’ operational issues by utilising Panasonic Technologies.
Learn more about Panasonic Connect Asia: https://ap.connect.panasonic.com/sg/
Overview of the system | |
| System Name | In-Airport Self Collection Locker |
| Installation sites | Terminal 2, Departure Hall |
| Features | - Locker that measures 1800 x 4000 x 600mm - Comprises of 52 locker compartments, in 3 different sizes - Locker Management System capable of supporting multiple language and automated inventory management, data analytics and reporting - Advanced authentication integration with both Passport Reader and QR Code Technology
|
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