TOUGHBOOK Support Centre
Panasonic TOUGHBOOK devices are durable and built to last. But sometimes accidents can happen.
At Panasonic, we believe that service is critical to a rewarding user experience. That’s why our technology is backed by expert service, pre and post-sales and is never just a reactive function. Our dedicated team is here to support your purchasing process with specialist advice from the very outset, ensuring that the technology you choose is right for your business.
Service & Repair
We’re here to help! Our dedicated team is on hand should you need to contact us for any TOUGHBOOK service or repair enquiries.
Whether your Panasonic TOUGHBOOK is in or out of warranty, it makes sense to have any repairs or service carried out at our Panasonic repair centre based in Sydney by specialised technicians using genuine spare parts.
Upgrading to Windows 11?
Learn more about Windows 11 and how to upgrade your TOUGHBOOK.
Technical Updates & Support
Visit our global support page for the latest driver, firmware, and operating system updates.
Panasonic TOUGHBOOK devices have the industry’s lowest failure rates and are backed with a comprehensive 3 year standard manufacturers warranty, with the option to extend up to a maximum of 5 years, but when something out of the ordinary happens which renders your device out of action, consider the impact to your business.
Give your TOUGHBOOK devices the protection they deserve with our range of ProTect Warranties & Advanced Service options, designed to help you work harder and go further in the field.