Auto dish-serving system at Hai Di Lao Northshore Plaza, Singapore

The first installation of its type outside of China, to Hai Di Lao @Northshore Plaza, Singapore by Beijing Ying Hai Smart Automation Science and Technology Ltd., and Panasonic Connect Asia

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Tokyo, JapanPanasonic Connect Co., Ltd. today announced the delivery of Auto dish-serving system, which is supplied by Beijing Ying Hai Smart Automation Science and Technology Ltd., a joint venture between Haidilao and Panasonic.

(L to R) Auto dish-serving system and Northshore Plaza, Singapore

Beijing Ying Hai Smart Automation Science and Technology Ltd., a joint venture between Haidilao International Holding Ltd. and Panasonic Holding Corporation delivered the Auto dish-serving system to Hai Di Lao Hot Pot restaurant at Northshore Plaza in Singapore which opened on 4th April 2022, which is the first installation case outside of China.

Panasonic Connect Asia, a regional company of Panasonic Connect Co., Ltd., is responsible for the installation and maintenance of the auto dish-serving system. Panasonic Connect Asia also installed projection mapping systems, using 8 units of Panasonic projectors.

Beijing Ying Hai has supplied a one-stop autonomous solution of design, installation, and maintenance by recognising customer needs and operation processes. Standardised systems already deployed in restaurants in China have been delivered, including a robot arm system, which customers can see moving to pick up and cater dishes in several flagship restaurants in Beijing and Shanghai.  

Recently Beijing Ying Hai re-evaluated not only equipment but the whole supply chain process and delivered a new Auto dish-serving system with advanced durability in Hai Di Lao @Northshore Plaza, Singapore. The new system eliminates expired food supplied by using RFID tags that have evolved from 3 years of experience. Customers can see the robot arms picking the plates through the glass window at the restaurant.

Panasonic Connect Asia, supplied the installation and maintenance of the auto dish-serving system, and has also delivered a fully integrated turnkey projection mapping solution with 8 units of Panasonic Projectors. Panasonic was involved from the designing stage, to propose and deliver a suitable projection mapping solution with content creation, video streaming and installation.

Beijing Ying Hai and Panasonic aim to develop more advanced autonomous solutions to resolve customers’ operational issues and contribute to both the safety of food and business efficiency.

"We adopted the auto dish-serving system to Hai Di Lao @Northshore Plaza, Singapore to achieve safe management of food, economic rationality, and attractive customer experience by considering the reliable partnership with Beijing Ying Hai. And we rely on Panasonic projector with its high brightness and contrast in spite of its compact body, suitable for a projection mapping inside a restaurant. We expect Beijing Ying Hai and Panasonic to continue to develop new solutions for the safety of food, automation and the advanced experience of customers."

Media Contact

Central Marketing Team, Panasonic Connect Asia.
Cheng Long Lim (

Auto dish-serving system

Product name: Auto dish-serving system

Catering Speed: 22 dishes/min.


  • Speed up and more durability by improving stiffness of cradles, smooth gliding of shoots, and accurate handling
  • Displays expiry time of each dish by reading RFID at catering corner


Product name: 1 chip DLP projector

Model number: PT-RZ120


  • Laser 1-chip DLP, 12,000 ANSI lumens, WUXGA
  • High brightness and excellent image quality with laser light source
  • Maintenance free up to 20,000 hours with dust-resistant optical block and long-lasting laser engine
  • 10,000 : 1 contrast ratio
Hai Di Lao @Northshore Plaza, Singapore
Auto dish-serving system
haidilao panasonic connect asia projection mapping

About Beijing Ying Hai

Beijing Ying Hai is a subsidiary company of YING HAI HOLDINGS PTE. LTD., a joint venture company with a capital of 51% Haidilao International Holding LTD., and 49% Panasonic, was established in May 2018. The company develops and sells autonomous solutions in the food industry and supplies consultation services, by utilising the know-how of Panasonic’s industrial engineering.

Learn more about Beijing Ying Hai:

About Panasonic Connect

Panasonic Connect Co., Ltd. was established on April 1, 2022 as part of the Panasonic Group’s switch to an operating company system. With roughly 28,500 employees worldwide and annual sales of JPY818 billion (approx. USD7.5 billion), the company plays a central role in the growth of the Panasonic Group’s B2B solutions business and provides new value to its customers by combining advanced hardware, intelligent software solutions, and a wealth of knowledge in industrial engineering accumulated in its over 100-year history. The company’s purpose is to “Change Work, Advance Society, Connect to Tomorrow.” By driving innovation in the supply chain, public services, infrastructure, and entertainment sectors, Panasonic Connect aims to contribute to the realization of a sustainable society and to ensure well-being for all.

Learn more about Panasonic Connect:

About Panasonic Connect Asia

Panasonic Connect Asia is a regional solution company of Panasonic Connect Co., Ltd, in charge of Southeast Asia. The company supplies products and services of Panasonic Connect, and various solutions to resolve customers’ operational issues by utilising Panasonic Technologies.

Learn more about Panasonic Connect Asia: